How do I opt out of the notification system?

If you are receiving these messages and wish to change the number or opt out, please contact the Fire Chief at 978-369-2888 or via e-mail at

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1. What is the Blackboard Connect service?
2. How does the service work?
3. Does the Blackboard Connect service replace other systems that have been used to provide time-sensitive information to residents?
4. Is my telephone number included in the notification database?
5. What precautions are being taken to protect personal information?
6. Will there be a way to positively identify incoming calls which are made by Town officials using the system?
7. Will the Blackboard Connect service work if I have a call screening system on my phone?
8. If I have provided more than one phone number, when will they be called?
9. My primary phone or my second listing is a cell phone with a non-local area code. Will the Blackboard Connect service call numbers outside the area?
10. How does the Blackboard Connect system respond to busy signals or no-answer situations?
11. I am receiving notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
12. I was not able to listen to the entire call. Is there a way to repeat the message?
13. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?
14. How do I opt out of the notification system?